Atlassian
Jira Service Management vs Help Desk vs other ITSM
Jira Service Management rapidly brings together dev, IT operations, and business teams so they can quickly respond to business changes and deliver great service experiences while being significantly cheaper than other products, both initially and in the longer term. If you’re an academic institution you can also benefit from 50% licence discounts or free licences if you’re a charity.
Lindsey Duncan 4 min read