Several times during my career as a Business Consultant in Perth I have had clients, passionate about the solutions they are implementing tell me the solution they are implementing is so good (or better than what they had before) that they will have no trouble with people jumping on board to use it.
And to a point they are often right, the new solution is objectively better and will make peoples’ lives easier.
In my experience this “build it and they will come” mentality has meant that adoption of these new solutions inevitably suffers.
Because an assumption was made that change management was not needed.
Regardless of how good the new solution may be, success depends on each impacted individual effectively adapting to the new way of doing things. For this they need to be willing and able to transition to adopt and use
the new solution.
Subsequently, return on investment suffers and anticipated business benefits (financial and non-financial) fall short of what was expected.
When the need for change management is underestimated, (or even worse, completely ignored), people are unable to successfully adopt change:
But it is not all doom and gloom - there is a better way. As a business consultant in Perth for Interfuze, I am always keen to use my skills and experience to help clients support their people through change.
Part of this is helping my clients:
If you have an amazing solution you are implementing but need some assistance, or you want to learn more about change management, I’d love to have a chat!
I have been working with organisations for 15 years to help them sustainably improve and manage change. Get in touch to find out more.