For over a decade, Atlassian tools such as Jira and Confluence have been supporting millions of teams and businesses around the world to improve software development, project management, collaboration and code quality.
From our LinkedIn posts and our Atlassian Silver Solution Partner status (we’re one of only two certified Atlassian Partners in Perth), you might have already gathered that we at Interfuze also use these two digital tools to deliver both projects and embed great practices for our team and clients.
One of the many (and sometimes unknown benefits) of Atlassian’s Jira, Jira Service Desk or Jira Management Services and Confluence tools is its ability to be used for more than just face value - i.e. for more than just project and issue tracking and document collaboration respectively.
Internally, we’ve set up Jira as a CRM, a workflow to review and approve financial models whilst we’ve configured Confluence to act as our intranet!
Jira for scrum teams
We recently worked with Arc Infrastructure to move their technology team from Excel and Waterfall software development methodology to Agile Scrum and used Jira as a digital supporting tool.
Jira’s flexibility allowed us to create customised dashboards for leads and stakeholders and provide project portfolio overview as well as the actual projects.
These Jira dashboards helped Arc’s technology team to focus on projects that delivered business value and to have realistic delivery dates.
The dashboards also provided visibility on all Technology projects to the rest of the company, helping to elevate the team’s brand and important role within the organisation.
Get creative with Jira
Whilst Jira is well known for supporting agile software development, it is flexible enough to do whatever workflow your team requires. Here are some ways to get creative with Jira:
Example person in CRM
Leveraging Confluence for better business
Historically, Confluence has been widely used by software teams to assemble ideas, product requirements and documentation to build better products. Confluence is designed to enable easy content updates with strong audit tracking and ability to switch back to previous versions i.e. give your team complete freedom to edit and update information, meaning it’s far more likely to be correct and complete, knowing you can trace who made changes. It has lots of macros to make generating useful content very quick to do.
It has a long history as an enterprise wiki / content collaboration tool in this way. In software development, we’ve used Confluence in Perth for structuring product requirements, sprint planning meetings and retrospectives using pre-built or custom page templates.
Then users (we put our hands up for this too) came up with ways of leveraging Confluence for other use cases to take advantage of using one platform for many purposes, including:
Get started or do more with Atlassian
As you can see, there’s so much that Atlassian tools - Jira, Confluence, Jira Service Management - offer for software teams and other teams and businesses. If you are looking to explore the many potential cost and resource savings Atlassian can bring to your team and organisation, we’d love to help. Get in touch for an initial one hour free consult today.