Extra development and DevOps capacity to keep an insurer's roadmap on schedule

The challenge

RAC has served Western Australians since 1905. With over 1.2 million members, it is a purpose-led member organisation that reinvests its profits to serve its members and the wider WA community.

RAC Insurance has an ambitious roadmap to move from a product focus to a member focus, and to invest more in its digital and data capabilities. The work was more than its own team could take on, and it needed a burst of digital workforce capacity to stay on schedule. RAC came to Interfuze, a partner it already trusted.

Our approach

Interfuze has provided development and DevOps consultants over an extended period, augmenting RAC's own capability with ongoing full stack development and DevOps.

Our consultants help deliver the internal and external systems that serve RAC's more than a million members across the state, 24 hours a day, 7 days a week. A user base like that needs consultants who deliver reliably and to best practice.

Development is built on React, .NET and Azure platform services. DevOps on RAC's significant Azure environment uses mostly Bicep and PowerShell.

The outcome

RAC has the extra development and DevOps capacity its member-focused roadmap needs, working alongside its own teams.

Interfuze has built a strong partnership with RAC Insurance, with an ongoing relationship that is positive and productive. Our aligned culture and values have made it a very successful reunion, and an enjoyable one.