Building a modern Power Platform app capability inside a large health provider

The challenge

One of WA's largest health providers asked us to help modernise its small apps capability. For many years it had been unable to give its employees a best-practice app development capability, and a backlog of enabling applications was building up. With employees spread across many facilities and health services, the efficiencies that full use of Microsoft 365 promised made the case for change urgent.

The team's platform had not evolved in many years, and the team had not worked in agile ways or with Microsoft's modern application suite. Its management asked us to turn it into a responsive, agile Power Platform small applications capability, focused more closely on business needs.

Our approach

Over 12 months we worked closely with the business to establish an agile, DevOps-enabled Power Platform capability.

We developed a Power Platform capability with DevOps and application lifecycle management built in, and trained and coached the team in Agile and Scrum. We moved existing ASP.NET systems from ageing on-premises servers to Azure, and changed reporting and processes to lift the group's transparency and accountability.

We reviewed current activities so effort went where value could be realised. We changed processes and technology so the team integrates better with the organisation's analytics and architecture group, and developed a set of small app reference architectures that support that integration.

The outcome

We left the team with a capability that was delivering well on its first application, giving the provider's Health Information area something it had been trying to get for many years.

The relationship continues years later, built on this work.